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Running a modern Indian clinic
More plain-English guides on billing, compliance, and going paperless, grounded in how clinics actually run.
Security
Patient consent under the DPDP Act: a clinic's guide
How a clinic handles patient consent under the DPDP Act: give a clear notice, take free and informed consent, honour withdrawal, and protect children's data.
· 5 min read
Security
Patient data security for clinics: a practical guide
A clinic owner's practical playbook for patient data security in India: access control, audit trails, consent under DPDP, breach response, and record retention.
· 7 min read
Security
How long should a clinic keep patient records?
There is no single national rule. Indoor records are commonly kept 3 years under the IMC Regulations 2002, with longer for medico-legal cases. Confirm yours.
· 5 min read
Operations
Pricing your clinic services: building a clean catalogue
Set each service and product once with its price, HSN/SAC code, and tax rate, and every bill pulls the right amount and GST automatically. Here's how.
· 4 min read
Guides
Questions to ask before you buy clinic software
A neutral buyer's checklist of questions to ask any clinic software vendor on a demo: data ownership, GST billing, roles, security, support, pricing.
· 4 min read
Operations
How to recover outstanding patient dues without friction
Recover unpaid patient balances with a payment-at-visit policy, recorded part-payments, a clear dues view, a calm follow-up cadence, and clean billing.
· 4 min read
Operations
How to reduce patient no-shows at your clinic
Cut no-shows by confirming visits yourself, tightening scheduling, running a waitlist, following up missed visits, and measuring your DNA rate.
· 4 min read
Compliance
Running an AYUSH clinic in India: registration and rules
An AYUSH clinic needs two layers: register as a practitioner with the right council (NCISM or NCH), then hold the usual clinic licences on top.
· 5 min read
Security
How a small clinic secures patient records without IT
You do not need an IT team. Most small-clinic data leaks come from habits, not hackers: shared logins, unlocked screens, stale access. Fix the habits cheaply.
· 5 min read
Guides
Signs you've outgrown your clinic software (or paper)
Seven signs your clinic has outgrown paper or an old system: no branch-wide view, billing errors, no audit trail, trapped data, untracked dues, how to switch.
· 4 min read
Compliance
Specialty clinic compliance in India: the rules beyond the basics
Beyond basic licences, some clinics hit extra regimes: ART for IVF, AERB for X-ray, NABL for labs, AYUSH rules, PCPNDT for ultrasound. Map which apply to you.
· 7 min read
Compliance
Starting a clinic in Delhi: registration and licences
Delhi registers clinics under the Nursing Homes Act 1953 via DGHS, not the central CEA. Waste is DPCC, and MCD or NDMC depends on your area.
· 9 min read