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Running a modern Indian clinic
More plain-English guides on billing, compliance, and going paperless, grounded in how clinics actually run.
Operations
Running a multi-doctor clinic: rota, shared calendar, and one clean schedule
Run a multi-doctor clinic from one schedule: set each doctor's hours and off-days, filter the calendar by doctor, own your room rule, and keep handover clean.
· 5 min read
Compliance
NABH entry-level certification for small clinics in India: a plain-English guide
NABH entry-level certification is a voluntary quality recognition for small clinics, not a statutory licence. Here is who needs it and how it works.
· 5 min read
Compliance
Why insurers now ask clinics for NABH: cashless empanelment and entry-level certification
How NABH entry-level certification can support TPA and insurer empanelment for cashless, what documents and audits to expect, and whether it is worth it.
· 5 min read
Operations
Stop billing errors at the clinic counter: a clean-bill checklist
Where clinic bills go wrong and how to stop it: bill from the completed visit, let each line carry its own code and rate, then verify before the patient leaves.
· 5 min read
Operations
Cut clinic waiting time: a patient-flow playbook for busy Indian OPDs
Treat your OPD as a flow problem: map the journey, find the one slow step, smooth arrivals with realistic slots and buffers, and manage the perceived wait.
· 5 min read
Guides
Structured records vs free-text notes in a clinic EMR: what the difference means for you
Structured records store clinical data in coded fields you can search, count, and export; free-text notes are a paragraph a computer can't read.
· 4 min read
Guides
ABDM and the next few years: what clinics should expect
Where ABDM is heading and how a clinic can prepare now: keep records structured and exportable, get HFR/HPR if it helps, and skip the badge chase.
· 4 min read
Compliance
AERB registration for clinic and dental X-ray machines
Any clinic with an X-ray, including dental units, needs AERB consent via the eLORA portal before use. Who needs it, the steps, RSO and room approval.
· 5 min read
Compliance
ART Act registration for IVF and fertility clinics
Every IVF and fertility clinic and ART bank must register under the ART (Regulation) Act 2021 on the National Registry. Levels, records, consent, sex selection.
· 6 min read
Security
Why every clinic needs an audit trail
An audit trail logs who did what and when, including who viewed or downloaded a record. Here is why your clinic needs one and how to evaluate it.
· 5 min read
Compliance
A clinic compliance calendar for India: key dates and renewals
An at-a-glance annual rhythm of recurring compliance for an Indian clinic: GST returns, biomedical-waste annual report, registration renewals, and year-end.
· 6 min read
Security
What to do if your clinic has a data breach
A calm, step-by-step plan for a clinic data breach: contain it, find the scope, preserve your logs, notify the right people, and meet your duties in India.
· 5 min read